Another star of North Shore service, Vadim Malinovski from Seaside Provisions is always ready to wow his guests. Greeting every visitor with a warm smile and a courteous welcome, Vadim has become well known for his outstanding hospitality.

As one of his guests recently dined said, “He always greets us warmly and is open about how long the table wait times are…he intentionally chose to be our server for the evening, so we had an excellent time- thank you!”

Congrats, Vadim! Your dedication as a local ambassador has won you the Naturally North Shore Customer Service Award!

A big congrats to our latest customer service star to win a Naturally North Shore Award, Shweta Mann! Whenever you stop by the North Vancouver Visitor Centre, you can always count on Shweta to greet you with a warm smile, and offer helpful suggestions for interesting things to do.

As her recent guest from New Jersey put it,

“My husband and I would like to thank her for a memorable trip, especially sending us to the Harmony Festival at Ambleside! Thanks to her, we got to experience North Vancouver, from hidden gems to great dining experiences!”

Way to go Shweta! Thank you for being a vital part of the North Shore experience!

The Naturally North Shore Customer Service Award for July goes to Liam Jeffries of North Point Brewing Company!

Liam was nominated by a very satisfied customer who cites Liam’s “great service” and “super friendly and down to earth” charm. “Made our visit special and definitely deserves a special mention!”

Way to go, Liam! And thank you for showing the world how to truly North Shore Like a Local!

This month’s Naturally Award winner is Mona Kazemi of the North Vancouver Visitor Centre!

Mona is a true ambassador of the North Shore, welcoming travelers and sharing her extensive knowledge. A guest en route to Alberta, who was looking for interesting things to do, nominated her. As the guest says,

“Mona recommended a number of local attractions, as well as nearby parks that we should see. She was very patient with us and provided us with a number of relevant brochures”.

Mona is an invaluable resource for anyone wanting to learn more about the North Shore. If you’re near The Quay Market and Food Hall or the Shipyards District, stop by the Visitor Centre to say hello and experience Mona’s welcoming presence. Thank you, Mona!

A big CONGRATS to the May winner of our Naturally North Shore Awards, Marc Pauls from Inuit Gallery of Vancouver!

Recognized for his exceptional customer service, Marc was nominated by a guest who was blown away by their recent visit to the gallery.

“Marc not only provided insightful education about Inuit culture and art but also made the entire learning process a joy.

His passion for the subject matter was palpable, and he effortlessly guided me through the intricacies of each piece with enthusiasm and expertise.” We couldn’t be more proud to have Marc as a part of the North Shore service community.
Well earned!

The Naturally North Shore Awards continue to spotlight the outstanding service professionals on the North Shore! This month we’re recognizing Kenny Muir from MONOVA for giving an outstanding experience to one of his guests. Here are a few snippets from the glowing testimonial on Kenny’s nomination:

“When I visited, Kenny was just so enthusiastic, asking me questions, a great listener, and directed me to a few purchases.”

“Unbelievable, sincere friendliness, knowledge about the history of North Vancouver and Indigenous Community.”

“Shows you his thirst for knowledge, and his love of the North Shore. I can’t say enough about him.”

A huge CONGRATS to Kenny on his well-deserved Naturally North Shore Award. THANK YOU for taking exceptional pride in your work and being a true ambassador to both guests and locals!

Congratulations to Bram Rutherford from Coast Outdoors for winning the Naturally North Shore Customer Service Award for March!

“Bram is very active in the community both in terms of his interaction with the public and his enjoyment of the outdoors. His customer service is excellent as he spends time with customers to give them the best options that fit them, and works to ensure they have a positive experience”.

His passion and enthusiasm for the outdoors is unmatched and shines through each day at Coast Outdoors. We thank him for being a shining example of the great hospitality Vancouver’s North Shore is known for!

We extend our heartfelt congratulations to Emiliano of Ancora Waterfront Dining and Patio in Ambleside for being honoured with the Naturally North Shore Customer Service Award for the month of February.

We commend Emiliano for consistently surpassing expectations and cultivating an exceptional working environment at Ancora Waterfront Dining and Patio. His dedication is a shining example of that very special hospitality Vancouver’s North Shore is known for.

Congratulations to Americo Dacosta from Pinnacle Hotel at the Pier for becoming the inaugural recipient of the Naturally North Shore Customer Service Award for going above and beyond!

Thank you, Americo, for being a shining example of that very special Vancouver’s North Shore hospitality!